How we work
A clear path from first message to first order, and beyond.
Every business we onboard goes through the same checked process, with a written agreement and a named point of contact. It is how a team of 15 keeps track of every store and every payout.
Process
Conversation
You message us on WhatsApp. We ask about your business, branches, products or menu, and any apps you already use.
- One short conversation
- Arabic or English
Platform plan & quote
We recommend which platforms to start with, explain why and send a clear quote for the scope you choose.
- Recommended platforms for your country and city
- What we need from you
- Monthly scope and fees in writing
Written agreement
Before we touch any account, we sign an agreement that sets out responsibilities, access, reporting and financial terms.
- What we do and what you do
- Which accounts we access, and how
- Report schedule and fees
Documents & onboarding
We collect your documents, submit applications to each platform and follow up until your accounts are approved.
- Accounts in your business name
- Payout details set to your bank account
Build & launch
We build the store, catalogue or menu, images and listings, plus your website and Google Business Profile if included. We check everything and go live with you.
- Store profile and settings
- Catalogue or menu with images
- Website and Google profile, if included
Run, grow & account
From launch day we manage your stores daily, plan campaigns with you and send regular sales and payout reports.
- Daily monitoring
- Weekly improvements
- Sales reports and payout reconciliation
What we will ask for
Have these ready and onboarding moves faster.
Exact requirements vary by platform and country. This is the typical list.
- Trade licence / commercial registration☐
- Pharmacy licence from the health authority☐
- VAT or tax registration certificate☐
- Bank details for payouts☐
- Owner or manager ID☐
- Product list or stock export☐
- Logo and storefront photo☐
- Trade licence / commercial registration☐
- Food safety or municipality approvals☐
- VAT or tax registration certificate☐
- Bank details for payouts☐
- Owner or manager ID☐
- Full menu with prices and options☐
- Logo and dish photos, if you have them☐
What you receive
Updates you can understand.
You shouldn’t need an accountant to know how your online business is doing.
Day to day
WhatsApp updates on anything that needs your decision: a stock question, a customer complaint, a platform request.
Every week
What we changed on your stores and why, and what we plan next.
Every settlement
Invoices reviewed, deductions explained and payouts reconciled, with any difference raised with the platform.
Every month
Sales by platform and branch, campaign results, and the status of every issue we raised.
Start with one message.
من المحل إلى التطبيقTell us about your business and we will reply with a plan, a quote and the documents we need.